Thursday, January 2, 2014

The Florence Prescription ,From Accountabilty to Ownership written by Joe Tye (with Dick Schwab)

" Instilling patient-centered care is not just about changing policies and practices; it is about changing culture, which is never easily done. For the staff to be empathetic to patients, the hospital must also have an empathetic culture for staff...
To achieve a culture that is patient -centered and supportive of staff, hospital leadership and staff must share common beliefs and values. Coming to these common beliefs and values may be the hardest part of achieving cultural change"
Health Care at the crossroads: Guiding Principles for the Development of the Hospital of the future ,a white paper by the Joint Commission
  I would recommend this book. It has many great ideas and as a Nurse I would love to believe it could happen ,it would be grand to have culture changes for so many reasons.
It would seem that the right hand really knew what the left hand was doing.........
Any comments?

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